Refund & Cancellation Policy

Last updated: 8/21/2026

1. Cancellation by Students

Users may cancel their study desk bookings directly through the LiBrowse app. The eligibility for a refund, as well as any applicable cancellation fees, depends strictly on the specific cancellation policy set by the Library Owner at the time of booking.

2. Refund Processing Timeline

Approved refunds will be processed immediately and routed back to the original method of payment (e.g., UPI, credit/debit card, or net banking). Please allow 5-7 business days for the refunded amount to reflect in your bank account depending on your bank's processing speeds.

3. Library-Initiated Cancellations

In the rare event that a Library Owner must cancel your booking (e.g., due to unforeseen closures, power outages, or maintenance), a full 100% refund will be automatically initiated to your original payment method.

4. Dispute Resolution

If you believe you were charged incorrectly or if an approved refund has not appeared in your account after 7 business days, please contact our financial support team at support@librowse.in with your Booking ID and transaction details.